Learning and Training Manager

• Details
• Reference number
• 470519
• Salary
• £41,750 - £44,250

National pay locations: Liverpool, Bedford, Belfast, Dover, Folkstone, Glasgow, Manchester, Peterborough, Sheffield, Solihull, Stoke on Trent : £41,750 -£44,250.

GBP

• Job grade
• Higher Executive Officer
• Contract type
• Permanent
• Business area
• HO - Chief Operating Officer Group
• Type of role
• Property
• Working pattern
• Full-time, Compressed hours
• Number of jobs available
• 1
• Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Bedford, Belfast, Dover, Folkestone, Glasgow, Liverpool, Manchester, Peterborough, Sheffield, Solihull, Stoke-on-Trent

About the job

Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

The Chief Operating Officer Group works closely with the Home Office’s policy and operational commands to enable us together to deliver the department’s priorities. The group is comprised of different teams and professional functions, including Commercial, Finance, People, Portfolio and Project Delivery, Security, Estates and Information and Digital, Data and Technology.

We’re looking for an engaging and experienced professional to lead and deliver the full learning cycle for Health, Safety and Fire (HSF) training across the Home Office. This role is central to designing and delivering high-impact learning that supports a safe and compliant environment for over 53,000 colleagues.

The role involves identifying learning needs, engaging stakeholders, and , delivering, and evaluating training that meets legislative requirements, HSE standards, and National Occupational Standards. Working closely with subject matter experts, you will develop specialist knowledge and operate with a high degree of autonomy.

Job description

You will manage multiple learning projects, prioritising activity to meet organisational needs while delivering training for both operational and non-operational staff. During quieter periods, you will promote learning opportunities, support HSF Business Partners, create learning resources, and deliver initiatives such as lunch-and-learn sessions and toolbox talks to strengthen safety culture.

The successful candidate will build strong relationships across government, align learning programmes with strategic priorities, and deliver engaging training ranging from accredited courses to bite-sized learning sessions. Excellent communication and stakeholder management skills are essential.

You will also provide expert advice, drive continuous improvement, evaluate training effectiveness, and manage resources efficiently to ensure value for money and measurable impact.

Key Responsibilities:

• Deliver the full learning lifecycle, including scoping, designing, delivering and evaluating HSF learning products, ensuring content is accurate, accessible and aligned with legislation, standards and departmental policies.
• Engage stakeholders to understand needs, gather feedback, and ensure solutions meet organisational requirements.
• Develop and maintain learning materials and training records in line with HSE requirements, National Occupational Standards and internal governance.
• Coordinate external training providers (e.g., IOSH) to commission specialist HSF courses, to, ensuring quality, consistency and alignment with Department needs.
• Deliver high-quality learning across all levels - including Senior Civil Servants and emergency support roles e.g. fire marshals, in both classroom and virtual environments, providing clear guidance and adapting delivery to meet diverse needs.
• Build effective working relationships with Home Office colleagues and wider government to share best practice and identify collaboration opportunities.
• Support HSF capability by developing additional learning products and promoting awareness across the Department. Monitor and evaluate the impact of learning solutions, using data to refine future training .
• Manage multiple projects concurrently, balancing delivery with wider L&D priorities.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available .

Travel

Frequent overnight travel will be required to attend meetings, deliver training and engage with stakeholders. Travel and subsistence costs will be reimbursed in line with standard Home Office policy.

Person specification

Essential Criteria:

• Strong instructional design skills, grounded in adult learning principles, with the ability to create engaging, accessible and inclusive learning experiences.
• Proven experience designing, developing and delivering digital, blended and classroom learning content within a large or complex organisation.
• Ability to deliver training confidently to diverse audiences, including adapting delivery in real time to meet learner needs.
• Experience working with stakeholders and subject matter experts at all levels to co‑create learning solutions and incorporate feedback effectively.
• Ability to manage multiple learning projects independently, balancing hands‑on delivery with wider priorities while maintaining high standards of quality.
• Capability to evaluate the impact of learning, apply insights to improve content and delivery, and proactively develop your own expertise to support effective learning design.

Desirable Criteria:

• Experience with digital learning tools and platforms (e.g., Articulate, Vyond, LMS).
• Relevant health and safety qualifications (e.g. IOSH Managing Safely, NEBOSH General Certificate) or willingness to obtain them.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Working Together

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays, plus one additional privilege day.
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
• See more of our benefits on our careers website.

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Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

1. Application – by 1st September 2026.

As part of the application process, you will be asked to complete:

• CV
• Personal Statement (maximum 750 words).
• Evidence of the Behaviour Communicating and Influencing (maximum of 250 words per Behaviour).

Your CV should consist of your career history, qualifications and skills/experience, including any key achievements in each role.

Your CV will be scored against the experience required for the role as noted within the essential criteria.

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

2. Sift – from 3rd September 2026.

The sift will be held on the Personal Statement, CV, Behaviour Communicating and Influencing as listed in the advert.

Should a high volume of applications be received, an initial sift will be conducted on the Personal Statement. Candidates who pass the initial sift will then be progressed to a full sift that will consist of all the remaining elements submitted (CV and Lead Behaviour). Candidates who fail to meet the minimum pass score for the initial sift will not have their remaining submitted elements scored and will only receive a sift score for that assessed at the initial sift.

3. Interview - from 24th September 2026.

If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert). All Behaviours listed in the selection process will be scored at the interview.

The interview will take place on MS Teams.

In addition, candidates will be asked to prepare a presentation that will be delivered at interview. The presentation question/scenario will be disclosed closer to the interviews.

The presentation will be assessed against 'Experience' on the 'Success Profiles' and will be assessed against the 'Essential Criteria' as listed in the job advertisement.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Problems during the application process

If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

Location preferences

You can select up to three locations in order of preference. Please ensure that these are locations you are prepared to travel to. If you are offered a role at one of your preferred locations and you decline, your application will be withdrawn.

Reserve List

A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.

Reserve lists will be held for each location. Candidates will be appointed in merit order by location.

Breaking Tied Scores

The behaviours have been ranked in order of importance to enable us to differentiate between candidates with tied interview scores.

Northern Ireland

Northern Ireland is part of the UK. As stated in the Belfast Agreement, also known as the Good Friday Agreement, the Government of the United Kingdom of Great Britain and Northern Ireland and the Government of Ireland recognise the birth right of all the people of Northern Ireland to identify themselves and be accepted as Irish or British, or both, as they may so choose, and accordingly confirm that their right to hold both British and Irish citizenship is accepted by both Governments and would not be affected by any future change in the status of Northern Ireland.

Standards

All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

Additional Security Checks

As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. Further details are included in the Notes to Candidates.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Home Office Resourcing Centre
• Email : HORCCampaignTeamCorporateEnablers@homeoffice.gov.uk

Recruitment team

• Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the Civil Service Recruitment Principles. and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission