IT Support Apprentice at Postify in York
About the role
Salary: £25.9k per year
Reference: TAL_ITTECH_YNY 24.8
An well established pharmaceutical company has need for someone passionate about technology and seeking a career within the industry.
As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT.
KEY DUTIES –
- Responding to customer calls to understand and address IT issues
- Troubleshooting tech problems and providing support, both in person and over the phone
- Developing the ability to resolve system and network issues
- Setting up new user accounts, managing password resets, testing applications, and generating reports
- Building and setting up hardware such as computers, laptops, and phone systems
- Installing and configuring computer operating systems
CANDIDATE REQUIREMENTS
- Independent skills
- Team work skills
- Organisational skills
- Good written and oral communication skills
- Self-Motivated
- Passionate about IT and technology
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