Ophthalmology Service Manager

Job summary

Ophthalmology is a large service comprising of outpatient clinics, emergency eye clinics, elective and emergency clinics. We have a large team of consultants and junior doctors in training. The medical team are supported by AHPs, nursing staff and clinical nurse specialists.

The successful candidate will work alongside clinical staff in the subspecialties to create capacity for patient appointments and be involved in supporting the leadership of our large administrative team.

Risk and governance are also a key part of this role and the post holder will support the deputy operations manager to embed learning from governance initiatives including updating and auditing compliance to relevant standard operating procedures.

The service manager is responsible for leading on all relevant improvement projects within the service. Main duties of the job The successful candidate will work alongside clinical staff in the subspecialties to create capacity for patient appointments and be involved in supporting the leadership of our large administrative team.

Risk and governance are also a key part of this role and the post holder will support the deputy operations manager to embed learning from governance initiatives including updating and auditing compliance to relevant standard operating procedures.

The service manager is responsible for leading on all relevant improvement projects within the service.

About us

Our Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners.

Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave.

The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves.

We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve.

We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job

responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying.

If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position. This vacancy will close at midnight on 26th August 2026. Interviews are due to be held on 7th September 2026.

Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries.

Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals.

We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces.

Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential First Degree or equivalent professional qualification or equivalent management experience Recognised management qualification Evidence of continuous professional development Experience Essential Substantial experience of managing a clinical, social or equivalent service Success in working collaboratively across professions and services Demonstrable success in planning and managing change Commissioning and service planning Significant budgetary management experience Desirable Public sector Experience of managing in the NHS Knowledge Essential Commissioning and service planning processes Clinical Governance The NHS and Modernisation agenda The importance of successful partnership working Principles of lifelong learning Professional education and training Workforce planning, recruitment and retention Patient and public involvement Skills Essential Leadership and ability to motivate and empower others Excellent communications skills including: Interpersonal skills Liaison and negotiation skills Writing and presentation skills Influencing clinicians and managers for service improvement Budget and resource management Risk Management Developing and implementing policies, guidelines and projects from initiation to completion Excellent IT skills Ability to prioritise work, meet tight deadlines and work independently Positive and effective team worker Additional

Requirements

Essential The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .