Disposals Administrator

Disposals Administrator – Part Time (20 hours per week)

Fixed Term Contract - 12 Months

Driveway Vehicle Solutions

Basic salary of £13,472.28, pension, critical illness pay, life assurance, 25 days holiday (plus bank holidays) exclusive company discounts on used car purchases, leasing deals and aftersales services. *benefits pro-rata'd for part-time roles

We are offering an exciting opportunity for an experienced Administrator to join our Disposals team. The successful candidate will be quick to react to the needs of our customers and have the ability to work well under pressure, without supervision, in a fast paced and highly demanding environment. Putting our customers at the heart of absolutely everything you do; you’ll focus on delivering industry leading standards of customer care and satisfaction at all times. You will have an excellent telephone manor, good IT skills and a solid understanding of Microsoft office applications.

If you’re looking for a role that’s a blend of being fast-paced and challenging, with a culture that enables you to be yourself and enjoy the ride, you’ll feel right at home:

Your Journey as a Disposals Administrator involves:

• Maintaining a high level of customer service recognising the company’s corporate standards
• Assisting in the day-to-day workings of the Remarketing & Logistics Department which involves Disposals, Collections and Taxation, and actively provide cover for team mates
• Processing vehicle private sale requests utilising valuation applications and liaising with the customer while meeting company targets and expectations
• The distribution and documenting of manufacturer recalls to all customers within a given SLA
• Raising end of contract refurbishment invoices to all customers in line with the BVRLA Fair Wear and Tear guidelines
• Termination of lease agreements using our internal system
• Generating end of contract sale invoices to internal and external customers within a given time frame while maintaining a high level of accuracy
• Resolving customer queries within a given SLA via telephone and email in a professional and courteous manner
• Processing the V5 logbooks of sold vehicles and ensuring post-sale compliance

Are You Ready to Embrace the Challenge? We’re looking for someone who has:

• Experience with Microsoft Office software, in particular Excel
• To be comfortable working with multiple spreadsheets simultaneously
• Excellent organisational skills with very strong attention to detail
• Experience with complaint management and customer services
• Fantastic written and verbal communication skills and excellent telephone manner

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.

Benefits:

• Canteen
• Company events
• Cycle to work scheme
• Employee discount
• Free parking
• On-site parking
• Referral programme
• Sick pay
• Store discount

Work Location: In person