Communication Support Worker - Trainee

The Deaf Academy

Exeter £22,846 - £23,552 a year Permanent On-site
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About the role

Are you looking for a career supporting deaf young people in education and employment settings? Do you hold BSL Level 2 or L3, with a desire to develop your professional skills and progress through a recognised Communication Support Worker career pathway. As a Trainee Communication Support Worker, you will receive mentoring and support to gain the qualifications, knowledge and practical experience needed to become a qualified CSW, while making a meaningful difference to the lives of deaf learners every day.

What you'll be doing

  • Supporting deaf learners on Level 1 and Level 2 programmes.
  • Facilitating communication in educational, social and workplace environments.
  • Providing support through sign language, communication clarification, note-taking and learning reinforcement.
  • Accompanying learners on work placements, supported internships, educational visits and enrichment activities.
  • Encouraging confidence, independence and self-advocacy.
  • Working alongside experienced Communication Support Workers, Teachers of the Deaf and Job Coaches.
  • Contributing to learner progress reviews and educational planning.
  • Developing your professional skills through mentoring, reflective practice and structured training.

Essential Requirements

  • Accredited BSL Level 2 qualification or equivalent.
  • Actively working towards BSL Level 3.
  • GCSE Maths and English (Grade 4/C or above) or equivalent.
  • Experience communicating with Deaf people through work, volunteering, education or lived experience.
  • Excellent interpersonal and communication skills.
  • Commitment to safeguarding and promoting the welfare of young people.

Development Pathway

As a Trainee Communication Support Worker, you will be supported to progress towards becoming a qualified Communication Support Worker through:

  • Achieving BSL Level 3
  • Undertaking the Signature Level 3 Award in Professional Communication Support for Deaf Learners (or equivalent recognised Communication Support qualification)
  • Developing specialist skills in communication support, Deaf awareness, educational inclusion and supported internships
  • Receiving mentoring, supervision and ongoing professional development from experienced CSW+ colleagues

This role is ideal for someone seeking a rewarding and progressive career supporting Deaf learners to achieve independence, confidence and successful futures.

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