About the role
We’re on the lookout for a vibrant individual to join our friendly customer service team in Dinnington, Rotherham.
At Keylink, we take pride in distributing top-notch ingredients and packaging to the chocolate and baking industries. If you’re enthusiastic and eager to provide stellar customer service to all who work with chocolate, you could be the perfect fit for us.
The role features:
- Taking phone calls and live chat conversations from existing and potential customers
- Placing customer orders
- Managing emails
- Providing advice and guidance on products, whilst delivering exceptional customer service
- Taking payments over the phone
- Dealing with queries
- Liaising with other departments
Sales and customer service experience is essential. You should be a real team player, confident on a computer and with excellent written and verbal communications skills. A passion for all things chocolate and the sweet side of bakery is a plus… because there’s usually plenty of it doing the rounds in the office!
Other perks include:
- Free onsite parking
- A wellness and mental health programme
- Extra holiday for long service
- …Did we mention chocolate?
Please note that this is a full-time, office-based role, so applicants will need to live within a commutable distance of Dinnington, S25.
Job Type: Full-time
Pay: £24,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (required)
Ability to Commute:
- Sheffield (required)
Work Location: In person
Reference ID: CS 24 March