Office Manager

Office Manager – Supporting Village Operations

We’re looking for a proactive and organised Office Manager to join us, keeping village operations running smoothly and efficiently. We’re driven by a clear purpose: to build real communities that enhance the lives of our residents every single day. If you’re seeking a career that means more and gives you more, there’s a place for you at Inspired Villages.

As Office Manager, you’ll work closely with the Village Manager, regional teams, and wider business to uphold our brand, values, and village ethos. You’ll lead administrative processes, support multiple teams, and ensure day-to-day office functions are delivered to a high standard, creating a professional, welcoming environment for residents, colleagues, and visitors alike.

At Inspired Villages, we create vibrant retirement communities where people can live independently, stay connected, and enjoy life to the fullest. By joining us, you’ll be part of a supportive, inclusive, and purpose-driven environment where your contributions make a real difference.

The Role:

Managing and supporting the reception and administrative team, ensuring responsibilities are clearly understood and delivered to a consistently high standard

Acting as a key point of contact for residents, ensuring all requests and queries are handled promptly, professionally, and effectively

Maintaining a clean, tidy, and welcoming front-of-house and office environment at all times

Identifying, logging, and communicating maintenance issues clearly and efficiently to the maintenance team

Providing accurate and detailed information about the village, its facilities, services, and lifestyle to residents, prospective residents, and guests

Supporting the planning, coordination, and promotion of village events and activities

Overseeing administrative processes to ensure compliance with company policies and procedures

Assisting with financial administration, including invoice processing, cash handling, payroll support, and reconciliations

Meeting and greeting residents, visitors, and contractors in a warm, professional, and approachable manner

Key Requirements

Previous experience managing a team in a busy office or hospitality environment

Strong IT skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint)

Good numeracy and literacy skills, with strong attention to detail and accuracy

Self-motivated, able to work independently and take initiative without ongoing supervision

Enthusiastic, flexible, and adaptable, with the ability to work collaboratively as part of a team

Excellent communication and organisational skills, able to prioritise tasks effectively in a fast-paced environment

The Benefits

33 days annual leave, including bank holidays and pro-rated to your contracted hours

Holiday buying scheme, allowing up to an extra week of leave

Big birthdays off (those ending in a 0) to celebrate in style

Bupa Health Cash Plan, including access to an employee assistance program

Life Assurance at four times your annual salary

5% matched pension scheme to support your future

Access to SMART tech to make your work more efficient

Retail discounts across a wide range of outlets

Wellbeing hub and resources, including discounts on wellbeing interventions

Cycle to work scheme for active commuting

Electric car scheme for sustainable travel options

Access to a modern, inspiring workspace, with a gym, social areas, and parking, plus the option for hybrid working

At Inspired Villages, we invite everyone, regardless of background, to join our thriving community. Here, you'll be included, involved, and inspired to contribute your unique talents. We are committed to creating a culture of belonging, where uniqueness is celebrated and you’re inspired to be your best, every day.

More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!

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